Preparing for your first visit

Prior to your first visit

In order for your first visit to the Center to run smoothly and for the doctor to have time to get acquainted with your situation, please read the information below.

Please note that there are slightly different instructions for those coming from countries other than Finland.

The materials we need prior to your first visit to Docrates:

1. Consent Form – all patients

We need your written consent to be able to document, collect and transfer patient information in Docrates Cancer Center’s register and our independent professionals’ centralised patient register. It is important that you send your written consent as soon as you have booked the appointment.

The consent form can be filled in and sent in two different ways:

1. Electronically via the MyDocrates online service

If you have booked an appointment with a specialist, you can fill in the consent form in the MyDocrates online service.

In order for us to verify your identity and receive and process your information safely and securely, the final signing of the forms is carried out with advanced authentication. The authentication is carried out via mobile authentication or online banking identification, so please be prepared to use one of these methods.

2. Secure email

You can also print the form, fill it in, scan it, and send the scan to us via secure email: Secure email

NB! If sending the consent form by secure email , you must bring the original when you come to the Center or send it by post to Docrates Cancer Center, Saukonpaadenranta 2, 00180 Helsinki, Finland.

Here you can find the form to fill in

2. Patient data form – all patients

If this is your first visit to Docrates Cancer Center, please fill in the patient data form. The form maps your health and illness situation. This data may be important for the assessment of various risk factors for cancer and the planning and implementation of treatment. Some of the information is not always evident from copies of patient records. If your preliminary information is as complete as possible, at your appointment we can focus on your current illness and its treatment.

In order for your first visit to Docrates to run smoothly, it is worthwhile submitting the patient data form in advance.

The form can be filled in and sent in three different ways:

1. Electronically via the MyDocrates online service

The quickest and safest way is to fill out the patient data form through the MyDocrates online service. In order for us to verify your identity and receive and process your information safely and securely, the final signing of the forms is carried out with advanced authentication. The authentication is carried out via mobile authentication or online banking identification, so please be prepared to use one of these methods.

2. Secure email

You can also print the form, fill it in, scan it, and send the scan to us via secure email: Secure email

Patient details form for secure email 

Other documents needed in advance – patients from Finland

NB! Applies to patients from Finland, for patients from other countries, see below.

Prior to your first visit, at least 24 hours before the appointment, please send copies of any of your patient records that have to do with your cancer, surgical history, pathologist reports, laboratory test results, x-rays and x-ray reports.

If You have booked a remote appointment, please follow the instructions below:

If you have booked a remote appointment, log in to the MyDocrates online booking and provide us with your written consent, then we can order patient records for you from the hospital / hospital district that treated you.

If you wish to deliver the documents yourself, you can send them electronically by secure email. We do not recommend sending by post as it is important that all the necessary information is available in good time. We kindly ask you to send copies of your medical records at least 24 hours before the appointment.

If You have booked an appointment to take place at Docrates Cancer Center, please follow the instructions below:

If you have booked your appointment via our appointment booking system, you can log in to the MyDocrates online service and give us your written consent, then we can order patient records for you from the hospital / hospital district that treated you.

If you have made an appointment via the MyDocrates online booking, log in to MyDocrates and give us your written consent, then we can order patient records for you from the hospital / hospital district that treated you.

If you wish to deliver the documents yourself, you can send them electronically by secure email. We do not recommend sending by post as it is important that all the necessary information is available in good time. We kindly ask you to send copies of your medical records at least 24 hours before the appointment.

If necessary, we can order your patient records for you from the hospital / hospital district that treated you if we receive your consent to do so. This service costs €71. This speeds up access to the documents and ensures that all available information is available at the first visit. If you wish us to order the records, you can call us on +358 10 773 2010.

Other documents needed in advance for international patients:

NB! Applies to international patients only

Prior to your first visit, please send copies of any of your patient records that have to do with your cancer, surgical history, pathologist reports, laboratory test results, x-rays and x-ray reports. Please send the records before we book an appointment with the oncologist.

You can send your records by secure email or via a secure Filedrop link you can request from the phone service you are in contact with. You can also use the secure Filedrop link to send x-rays. We do not recommend sending by post to ensure that all necessary information is available in good time.

Kanta consent helps us start treatment sooner – for patients from Finland

If you give your consent in advance via the MyKanta site for us to use your patient information, the information stored in Kanta can also be used at Docrates Cancer Center if necessary. This speeds up and facilitates investigating and commencing your treatment (https://www.kanta.fi/en/my-kanta-pages). See above to find out which other documents you will need to bring with you.

Your first appointment at the Center

For your first visit, we ask that you arrive at the Center about half an hour before your appointment and reserve enough time for any examinations. If you have not received other instructions, you can eat normally before your first visit.

When you arrive at Docrates for the first time, please sign in at reception, where you will receive further instructions.

Docrates’ multi-professional team will make sure you get the best possible treatment. Our healthcare professionals are on hand, listening to you and keeping you up to date on what the next stages are. This way, you can concentrate on what’s most important – recovery.

During the first visit, you will also meet the nurse who is coordinating your treatment, who will give you the necessary guidance as well as advice and instructions regarding your treatment. On the first and second floors of the Center, refreshments and fruit are available.

Contact information

Prepayments and trip preparation

Prepayment

Based on the preliminary plan, the coordinating nurse will provide you with information about the cost of the first visit and possible diagnostic procedures, as well as instruct how to make an advance payment through an electronic payment system.

Visa application

Clinic patients and their accompanying persons are entitled to an expedited visa without additional fees. Please contact our Contact Center for more information.

Trip preparation

Our clinic has a wide list of partners and we will be happy to help you organize your trip. For additional information, please call: +358 10 773 2010